Reports + Summaries

Colleges have found that many complaints include instances of miscommunication or lack of adequate communication between the health care provider and the patient. The college partners are interested to hear from public advisors about their expectations for communication. Colleges would also like to know more about current public expectations about virtual care. Most have standards in place to guide virtual care, and the outcomes of this conversation will help review these standards.

The end of year summary describes the work and activities of the BC-PAN's second operational year, from March 2021 to February 2022. It highlights the group's achievements throughout the year and colleges' impacts.

To ensure that the resources created by regulatory colleges for the public are accessible and effective, college partners are seeking the BC-PAN’s feedback on current resources being developed as well as to review resources that are already available to the public. The BC-PAN reviewed resources developed by the colleges to explain their mandates and provided guidance to college partners on ways to make public information resources more effective and relevant to the public.